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Secure shredding

Residential shredding services

We bring our secure and professional services to your residential location to handle document shredding, whether it’s personal, business, or both

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Our secure shredding services—delivered directly to your home

You don’t need to be a corporate company to utilize our professional shredding services. Whether you have a work-from-home office for a small business or piles of personal documents, we’re here to help with residential shredding services from Iron Mountain.

We bring more than 70 years of shredding experience to your directly to your home. We’re proud to offer bulk shredding and recurring shredding services, onsite at your residence or convenient drop off locations through our partners.

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Did you know?

More than 73,000 customers throughout North America rely on Iron Mountain’s secure shredding services. You can, too.

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Support sustainability

We shred more than 40,000 pounds of material per month throughout our network of secure shredding facilities, and our recycling efforts help save more than 4 million trees every year.
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Purchase online

With our self-service online ordering portal, it’s easy to order the secure shredding services you seek, but our talented team is always ready to help answer your questions.
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Join a leader in document security

Since 1951, Iron Mountain continues to be a leader in secure document shredding. Our shredding services are NAID’s AAA-certified from i-SIGMA, which ensures that Iron Mountain meets the highest legal and compliance regulations required for secure information destruction.
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NAID AAA certification from i-SIGMA

NAID from i-SIGMA is the only recognized independent source for security and ethics standards in the document destruction industry. NAID’s AAA-certification from i-SIGMA  ensures Iron Mountain meets the highest legal and compliance regulations required for secure information destruction.

Services tailored to your needs

With the free Iron Mountain Connect online portal, you’ll be able to:

  • Manage your shredding services by viewing schedule visits and pending shredding orders at your convenience
  • Make on-demand shredding service requests, add or close locations, and change the frequency of your shredding service

On-demand reports that help you manage compliance and reduce the cost of your shred program

Our shred usage report is an invaluable tool, providing the insight you need to better manage your program. By reviewing this report and identifying key trends over time, you’ll be able to correct potential compliance issues before they impact your business and identify opportunities to reduce costs.

Proven workflows that deliver the highest level of security

Our operating shredding procedures and secure chain-of-custody processes are validated through decades of experience. Our InControl technology captures key information at the time of shred service at your location—including barcode scanning, shred container volume capture, electronic signature, and time and date stamp—providing you greater control and, more importantly, the peace of mind that comes from knowing your sensitive information is always secure.

Trained and vetted personnel

Iron Mountain shred personnel pass comprehensive background checks and receive rigorous, ongoing training on secure shredding services. They’re experts in their field and take pride in knowing that they’re not just shredding documents—they’re protecting your business.

World-class facilities

Iron Mountain shred facilities provide some of the industry’s more advanced systems to safeguard your information, including:

  • Strict visitor policies
  • 24/7 closed-circuit television surveillance cameras
  • Intrusion detection and environmental control systems

Environmentally responsible

After securely shredding your documents, we recycle all shredded material and provide a Green Report to demonstrate your contribution to global sustainability efforts.

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Privacy+ Certification from i-SIGMA

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NAID AAA Certification
from i-SIGMA

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Researchers voted Iron Mountain the #1 Shredding Service

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Iron Mountain’s Sentinel training program was awarded the Learning in Practice Gold Award

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Frequently asked questions

Learn more about our entire range of popular secure shredding services, or reach out to ask questions of your own.

What can I shred?

The following CAN be securely shredded:

  • Clean paper, any color and any size
  • Blueprints
  • Newspapers
  • Magazines
  • Brochures
  • Mail (including window envelopes)
  • Photographs
  • File folders, any color (no need to remove staples, paper clips, rubber bands, or small binder clips)



The following can NOT be securely shredded:

  • Cardboard
  • Wet or moldy material
  • Telephone books
  • Hardcover books
  • Plastic bags and packing material
  • Computer discs, CDs, or DVDs
  • Backup and VCR tapes
  • Transparencies
  • ID badges and driver’s licenses
  • Microfiche and microfilm
  • X-rays
  • Batteries (no batteries of any kind)
  • USB thumb drives
  • Computer parts
  • Printer and photocopier parts
  • Trash or hazardous materials
  • Biohazardous and medical waste (including needles and sharps)
  • Metals (including binders and hanging folders with metal hangers)

Why should I shred my documents?
Secure shredding allows businesses to safely destroy unnecessary paper-based documents that may contain confidential information. Shredding can help prevent identity theft or a data breach, free up space, and recycle documents.
How do I prepare for my one-time shred service?
  • Once you place your order online, you will be contacted by one of our customer support teammates to schedule the service date.
  • If using the offsite service, all material that needs to be destroyed should be placed in a dry box with a lid for our driver to pick up.
  • If using the onsite service, all material that needs to be destroyed should be removed from its current storage location and easily accessible by our driver when they arrive with the mobile shredding vehicle.
Can you pick up from my house or storage unit?
We do service most residential locations, so please contact us to verify that your location is accessible.
Is the paper shredded onsite?
  • If using the offsite service, paper is picked up from your location and transported to a shredding facility for final shredding. You can request a final “certificate of destruction” once the service is complete.
  • If using the onsite service, paper will be shredded onsite using a specially equipped mobile shredding vehicle.
I have a one-time shred service, how do I know my materials have been destroyed?
You can request a final “certificate of destruction” once the service is complete.

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