What can you do with your data?

Iron Mountain InSight® Intelligent Document Processing (IDP) is a cloud-native software-as-a-service (SaaS) platform that adds context to unstructured data through AI-powered data extraction and classification to quickly turn documents into information you can use.

InSight IDP is part of Iron Mountain InSight Digital Experience Platform (DXP), our scalable end-to-end software-as-a-service (SaaS) platform. The modular platform allows you to incorporate digital and physical Content Management and Information Governance capabilities to transform your information experience.

  • Quickly turn documents into information you can use by digitizing, extracting, classifying and verifying information with speed and accuracy so you can make more informed decisions, and provide better customer service.
  • Increase productivity by creating your own customized, automated document processing workflows, and/or leverage our team of AI experts, so you can innovate and grow.
  • Reduce time, effort, cost and errors with intelligently extracted and classified data, making it easily searchable, speeding time to discovery or audit response. 18Nov2025 EN

The results speak for themselves

  • ~$1M

    in savings labor cost with automated data extraction

  • 15M

    documents processed/day

  • 2x

    increase in speed from phase 1 to 2

  • 97%

    accuracy with AI models

Source: Internal documentation from work with a government agency with multiple project phases over 2022 and 2023. Results may vary.

Awards and recognition

InSight Intelligent Document Processing capabilities

  • Data capture annotation
  • Text extraction
  • Signature detection
  • Forms and contract parsing
  • Automated machine learning
  • Template-based model extraction
  • GenAI-powered document understanding
  • Document splitting
  • Data validation
  • Human-in-the-loop (HITL)
  • Specialized AI agents

Learn more

Book a no-obligation discovery and demo session to accelerate your digital transformation today

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Frequently asked questions

Browse these frequently asked questions and contact us if you’d like to ask your own.

Who can access my documents?

Iron Mountain’s Implementation team meets with your organization to learn how your organization wishes to handle documents: by department, floor, individual, etc.

Iron Mountain then sets up your users, user groups and data security rules to ensure that the proper people have access to your information. Post implementation, your administrator users will be able to update your user groups and maintain users.

Learn more about privacy and data protection at Iron Mountain.

How does Iron Mountain ensure that only the right users access information?

Data security is paramount to any organization, and Iron Mountain makes this easy with metadata-based security capabilities. Metadata security rules can be set up by your administrator and assigned to users either at the individual or user group level. This ensures that users are only accessing the information that they should.

Can I use InSight for my documents that have been previously digitized?

Yes, you can easily ingest your digital documents and add index data to help centralize your information.

Ingestion from the following repositories is also supported:

  • Iron Mountain Connect via Image on Demand (IOD)
  • Amazon® Web Services (AWS)
  • Google Cloud
  • Enterprise Content Management (ECM, including but not limited to SharePoint, Alfresco, and OpenText)
  • Google Drive
  • Dropbox
  • Network File Systems (NFS)

…as well as data from tapes, photos, audio, and videos.

What happens to our physical documents that are digitized by Iron Mountain?

You’re able to select from several disposition options for your physical documents:

  • Your physical documents can be returned to you
  • Your physical documents can be stored in an Iron Mountain record center
  • Your physical can be securely shredded
Are these SaaS solutions scalable?

Yes, these solutions are able to accommodate any number of users and store vast amounts of data in multiple countries.

Is my data recoverable in the event of a disaster?

Your data is stored in the cloud for a length of time that is based on your contract and your organization’s retention requirements. The InSight customer care team is your main point of contact for disaster recovery assistance.

Is my data recoverable in the event of a disaster?

Your data is stored in the cloud for a length of time that is based on your contract and your organization’s retention requirements. The InSight customer care team is your main point of contact for disaster recovery assistance.

Contact us