Iron Mountain launches new Digital Human Resources (HR) solution to revolutionize HR operations

New artificial intelligence (AI)-driven solution boosts efficiency by automating manual processes, aiding in compliance and audits, and freeing up capital for savings and/or reinvestment in high-value work.

September 18, 20245 mins
digital hr solution

Sept 18th, 2024

  • Iron Mountain debuts an AI-driven Digital HR solution built on the company’s newly released Iron Mountain InSight® Digital Experience Platform (DXP) to streamline HR processes, enhance efficiency, and elevate employee experience
  • New solution addresses common HR system challenges through automated workflows, such as employee file completeness and compliance checks to reduce time, effort, cost, and errors
  • Scalable solution reduces costs, aids in audits, mergers and acquisitions for HR departments, while integrating into current HR ecosystems

PORTSMOUTH, N. H. – Iron Mountain (NYSE: IRM), a global leader in information management services, announces the launch of its Digital HR solution, a scalable, low-code software as a service (SaaS) solution built on the newly released Iron Mountain InSight® Digital Experience Platform (DXP).

This solution tackles key challenges faced by HR departments today by providing secure employee file management in a centralized platform so that both physical and digital documentation is complete, up-to-date, and in compliance with employee records requirements.

Edward Greene, Executive Vice President, Chief Human Resources Officer at Iron Mountain, said: “With Iron Mountain’s Digital HR solution, customers can log in to our secure platform for a holistic view of their HR documents instantaneously, regardless of document format. We are implementing the solution at Iron Mountain and look forward to enjoying cost savings while enabling our HR team to focus on more strategic initiatives and better serve our employees, customers, and shareholders."

Many HR departments face a complex physical and digital information ecosystem and inefficient, manual processes, making it challenging to manage data and quickly comply with audits. Organizational changes and mergers and acquisitions often result in migrating employee records and multiple HR systems that need to be consolidated and retired.

Iron Mountain’s Digital HR solution solves common HR challenges by offering a customizable solution with pre-built connectors, workflows, document types, metadata, and AI prompts, all specifically designed for human resources. The solution offers HR departments:

  • A unified platform with AI capabilities that can integrate with, complement, and enhance existing HR systems, allowing HR departments to easily search, sort, and summarize information in seconds
  • Automated process workflows and insightful dashboards that assess employee file completeness and compliance to reduce time, effort, cost, and errors
  • Data security throughout the entire process, with role-based permissions that allow employees to access the data they need instantaneously in a secure cloud platform that meets industry standards

Accelerating workflows, improving employee interactions, and simplifying regulatory compliance

Iron Mountain InSight customers report:

  • 40% faster time to documents and information
  • 55% improved cataloging and understanding of documents and information
  • Increased collaboration, leading to 26,000 hours saved annually
  • 25% less time on auditing work

Iron Mountain's Digital HR solution is a testament to the company’s 70+ year reputation for securing and protecting information. With 27,000 Mountaineers in 60 countries, Iron Mountain can uniquely support an organization’s information ingestion and assimilation needs. By addressing the complexities of legacy systems and compliance concerns, Iron Mountain offers a world-class managed service that human resources departments can trust.

Additional resources

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM) is a global leader in information management services. Founded in 1951 and trusted by more than 240,000 customers worldwide, Iron Mountain serves to protect and elevate the power of our customers’ work. Through a range of services including digital transformation, data centers, secure records storage, information management, asset lifecycle management, secure destruction, and art storage and logistics, Iron Mountain helps businesses bring light to their dark data, enabling customers to unlock value and intelligence from their stored digital and physical assets at speed and with security, while helping them meet their environmental goals.

To learn more about Iron Mountain, please visit: www.IronMountain.com and follow @IronMountain on X (formerly Twitter) and LinkedIn.

© 2024 Iron Mountain, Incorporated and/or its affiliates (“Iron Mountain”). All rights reserved. Information herein is proprietary to Iron Mountain and/or its licensors and may not be used for competitive analysis or building a competitive product or otherwise reproduced without Iron Mountain’s written permission. Iron Mountain does not provide a commitment to regional or future availability of related products or services, does not represent an affiliation with or endorsement by any other party. “Iron Mountain”, the Iron Mountain logo, and combinations thereof, and other marks marked by ® or TM are trademarks of Iron Mountain Incorporated. All other trademarks may be trademarks of their respective owners.

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